Tax Assessment

Assessment Information

The Municipal Property Assessment Corporation (MPAC) is responsible for placing a value on all properties in Ontario.  For property assessment information, ratepayers may contact the MPAC at 1.866.296.6722 or online at MPAC.

Property taxes for 2014 are based on the second year of a four year phase-in to the assessed value of your property at January 1, 2012. Assessment value increases from January 1, 2008 to January 1, 2012 are phased-in over the four year period from 2013 to 2016. Assessment decreases are effective immediately and are not phased in.

Property owners who do not agree with the assessment of their property can ask the Municipal Property Assessment Corporation (MPAC) to review their assessment through the Request for Reconsideration (RFR) process. There is no charge for this service. Before filing an RFR, contact MPAC toll free at 1.866.292.6722 to review the information on file for your property to ensure it is correct and up-to-date. You may also review your property information at mpac.ca under “AboutMyProperty”. Your user ID and password for AboutMyProperty was included on your Property Assessment Notice from MPAC. A number of other services, reports, and information are also available through this website, including the ability to compare your property to other properties within the town.

Request for Reconsideration (RFR) is the mandatory first step in appealing your assessment for residential farm, and managed forest properties or for any property which has a split assessment including a portion of residential, farm, or managed forest assessment. A RFR can be submitted any time after notices are mailed and on or before March 31 of the taxation year for which the assessment applies. To appeal your assessment for 2015, the application must be submitted by March 31, 2015.

For properties in the Commercial, Industrial, or Multi-Residential tax class, property owners may choose to submit an RFR or file an appeal directly with the Assessment Review Board (ARB). Regardless of which method is chosen, the RFR or appeal must be filed on or before March 31 of the taxation year for which the assessment applies. There is a fee to file an appeal with the ARB.

RFR’s may be completed online using AboutMyProperty at mpac.ca. Paper applications may also be submitted – forms are available from the MPAC website or at the Municipal Office.

About My Property Site

Every four years, Municipal Property Assessment Corporation (MPAC) updates the value of every property in the province as part of Ontario’s assessment cycle. The current Assessment Update is taking place in 2016, based on a valuation date of January 1, 2016. These assessments will be applicable to the 2017-2020 property tax years.

Residential property owners (properties containing only residential assessment) can expect to receive their Property Assessment Notice starting on May 24. Notices for business properties and farms will be mailed in the fall of 2016, beginning on October 11.

Property owners have 120 days from the Issue Date on their Notice to file a Request for Reconsideration. The Issue Date and Reconsideration deadline will be included on the Property Assessment Notice.

When you receive your Property Assessment Notice, review it. No further action is required on your part unless you have questions or you disagree with your assessed value and/or classification.

If you have questions, or would like to learn more about how MPAC assessed your property and compare it to others in your neighbourhood, visit aboutmyproperty.ca. You can also review market trends for Hanover and file a Request for Reconsideration. Your unique Roll Number and Access Key are included on your 2016 Property Assessment Notice. 

Click on the following links to view videos containing more information about your assessment and services provided by the Municipal Property Assessment Corporation (MPAC):